How can I return an item?
1. Make sure it meets the criteria for a valid return
2. Fill in the Returns Form
3. Send the returned item in this Address:
11 Green Revolution Street, CAA, Las Piñas City
* All returned item need to be in good conditions and subject for verification by our Online Pharmacist.
Does BBBROTHERS The Generics Pharmacy cover the shipping cost for Return item?
No. Customer need to handle the shipping fee for return item. Customer can also drop the return item in the nearest BBBrothers The Generics Pharmacy (Free of charge).
Does BBBROTHERS The Generics Pharmacy offer a replacement for valid Returned items?Â
Yes. However, you will need to ask for the replacement immediately upon returning the item.
Do you Provide refund to return item?Â
No, we do not provide refund to return item, But replacement will be sent Free of charge.
Need Help?
Feel free to submit an enquiry via the form and we will get back to you as soon as possible